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Best Start


BestStart Loan

1% Origination fee
0% insurance fee
through KHEAA
(Kentucky only)

Learn More...

Payment Solutions - Payment Methods
Special Allocations – For any payment type, if you would like to allocate a payment to a specific group or loan please complete and return the following form: Special Payment Allocation Worksheet. This form may be faxed to 502-329-7077 or mailed along with your payment to the appropriate address listed below. Payments will be applied normally and then adjusted per special instructions in approximately three business days. Payment cannot be applied to principal unless all fees and accrued interest are paid.

Please note: Additional or large payments may advance your due date unless otherwise instructed. Subsidized and unsubsidized consolidation loans made on the same date will be adjusted to have the same due date.

Autoscribe – An Interactive Voice Response (IVR) bill payment service can be accessed by calling our toll-free numbers. Please have your checking or savings account and routing numbers ready.
The Student Loan People borrowers 1-800-693-8220
Access Group borrowers 1-888-250-6401

Epay - Online payment is a free service from The Student Loan People. It allows you to initiate payments from your checking or savings account from any financial institution. This option requires you to establish an account through The Student Loan People website. Epay will be discontinued after December 13, 2008.

KHEPAY - Coming soon! Our new in-house online payment system allows you to make one-time payments or schedule recurring payments up to 6 months in advance. You may also make special allocations to a single loan or group.

Electronic Funds Transfer (EFT) - Student loan monthly payments can be automatically deducted from your checking or savings account. This option may offer a 0.25% rate reduction incentive. (more info) Download EFT form (PDF).

Please note: Additional payments or large payments will advance your due date and will prevent your EFT payment from being pulled. Please advise us if you do not want to advance your due date.

Standard – Mailing in a payment
Please make checks payable to KHESLC. Be sure to include your account number on the check.

The Student Loan People Payments
PO Box 9001774
Louisville KY 40290-1774

AGI Payments
PO Box 9001778
Louisville KY 40290-1778

Default Payments
PO Box 9001780
Louisville KY 40290-1780

Other Correspondence – Please mail items to:
The Student Loan People
PO Box 24328
Louisville, KY 40224-0328

Updated: 11/19/2008

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